With premium support you will get:
- support for all our themes from all markets (Themeforest, Creative Market, Ink Themes).
- installing theme and demo content
- maximum response time 24 hours.
- you will be able to vote on feature requests and each month the one with the most votes will be developed and added to the Theme.
- small css customizations via theme options panel will be free of charge (payable fee will be applied at regular support)
- one year subscription
Now you can buy premium support: http://premiumcoding.com/downloads/pmc-premium-support-package/
Price for premium Support is $39.99 / year.
Regular support will still remain the same, but response time will be increased to 3-5 days.